Laine & Co. Weddings ("we," "us," or "our") respects your privacy. This Privacy Policy explains what personal information we collect through lainecoweddings.com (the "Site"), how we use it, and the choices you have. By using the Site or purchasing our Services, you agree to the practices described here.

1. Information We Collect

Information you provide directly:

  • Contact form: Name, email address, and any message content you submit.
  • Checkout / booking: Name, email, phone number, wedding date, billing address, and shipping address (where applicable), along with details about the services or packages you select.
  • Payment information: Card details or other payment information submitted at checkout. Payment data is processed by our third-party payment processor and is not stored directly on our servers (see Section 4).
  • Discovery calls: If you book a free discovery call via Calendly, Calendly collects your name, email, and scheduling details under its own privacy policy.
  • Consultation details: Information you share with us during the planning process, such as wedding preferences, guest details, vendor information, budget figures, and similar planning details necessary to provide our Services.

Information collected automatically:

  • Basic technical information such as IP address, browser type, device type, and pages visited, collected through standard website hosting and analytics tools (e.g., Webflow's built-in analytics or similar services).
  • Cookies or similar technologies that may be used to support site functionality, remember preferences, or measure site performance.

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries submitted through the contact form
  • Process bookings, deposits, and payments for Services
  • Provide wedding consulting services, including vendor research, timeline development, budget tracking, and related planning support
  • Communicate with you about your booking, scheduling, invoices, and service updates
  • Improve our Site and Services
  • Comply with legal, tax, and accounting obligations

We do not use your personal information for automated decision-making or profiling that produces legal effects.

3. How We Share Your Information

We do not sell your personal information. We may share information in the following limited circumstances:

  • Service providers: With third-party tools we use to operate our business, such as payment processors, invoicing/checkout platforms, scheduling tools (e.g., Calendly), email providers, and website hosting (e.g., Webflow). These providers only receive the information necessary to perform their function and are bound by their own privacy and security obligations.
  • Vendors and venues (with your direction): If part of our service involves reaching out to vendors or venues on your behalf, we may share relevant wedding details (such as date, guest count, or style preferences) as needed to gather quotes or availability. We will use reasonable judgment and, where appropriate, confirm with you before sharing sensitive details.
  • Legal requirements: If required to do so by law, subpoena, or other legal process, or to protect the rights, property, or safety of Laine & Co. Weddings, our clients, or others.
  • Business transfers: If Laine & Co. Weddings is involved in a merger, acquisition, or sale of business assets, client information may be transferred as part of that transaction, subject to standard confidentiality protections.

4. Payment Information

Payments made through the Site are processed by a third-party payment processor integrated with our checkout system. We do not store your full card number, expiration date, or security code on our own servers. Please refer to your payment processor's privacy policy for details on how they handle your payment data.

5. Data Retention

We retain personal and wedding planning information for as long as reasonably necessary to provide our Services, maintain business records for accounting and tax purposes, and comply with legal obligations. Information related to completed weddings is typically retained for our internal records but is not used for any purpose beyond what's described in this policy unless you request otherwise.

6. Your Choices and Rights

Depending on your location, you may have rights to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information, subject to our legitimate business, legal, or tax recordkeeping needs
  • Opt out of non-essential email communications (e.g., newsletters), if applicable

To exercise any of these rights, contact us through our contact page. We will respond within a reasonable timeframe.

7. Cookies

Our Site may use cookies or similar tracking technologies to support basic functionality and understand how visitors use the Site. You can control cookie preferences through your browser settings; disabling cookies may affect certain Site features.

8. Children's Privacy

Our Services are intended for individuals planning a wedding and are not directed at children. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

9. Data Security

We take reasonable measures to protect your personal information, including relying on reputable third-party platforms (such as Webflow and our payment processor) that maintain their own security standards. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our Site may contain links to third-party websites (such as vendor websites, Calendly, or social media). We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies separately.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please reach out through our contact page.

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